The Business Process is the link between strategy and operational activities, in which the work required to complete a task is organized and strategically planned. It includes elements such as customer requirements, quality assurance, cost optimization, and performance measurement. In other words, it’s the process of turning an idea into a successful product or service. Engaging customers through thoughtful planning and execution makes all the difference in any business endeavor. Without effective business processes in place, businesses struggle to achieve their goals. Understanding your business process is the key to success!