Supplier Scorecard Template
Supplier Information
- Supplier Name: [Supplier Name]
- Contact Person: [Contact Person]
- Date of Evaluation: [Date]
Performance Categories
1. Delivery Performance
- Metric: On-time delivery
- Weight: 20%
- Scoring:
- 5: Consistently on time
- 4: Occasionally delayed (1-2 days)
- 3: Frequently delayed (3-5 days)
- 2: Often delayed (6-10 days)
- 1: Rarely meets delivery deadlines (more than 10 days)
2. Product/Service Quality
- Metric: Quality of goods or services
- Weight: 25%
- Scoring:
- 5: Exceptional quality
- 4: High quality
- 3: Acceptable quality
- 2: Inconsistent quality
- 1: Poor quality
3. Order Accuracy
- Metric: Accuracy in fulfilling orders
- Weight: 15%
- Scoring:
- 5: High accuracy (above 98%)
- 4: Good accuracy (95-98%)
- 3: Moderate accuracy (90-94%)
- 2: Low accuracy (85-89%)
- 1: Very low accuracy (below 85%)
4. Customer Service
- Metric: Responsiveness and communication
- Weight: 15%
- Scoring:
- 5: Excellent communication and responsiveness
- 4: Good communication and responsiveness
- 3: Average communication and responsiveness
- 2: Below-average communication and responsiveness
- 1: Poor communication and responsiveness
5. Pricing
- Metric: Competitive pricing
- Weight: 15%
- Scoring:
- 5: Highly competitive
- 4: Competitive
- 3: Average pricing
- 2: Slightly above average pricing
- 1: Uncompetitive pricing
6. Invoice Payment History
- Metric: Timely payments
- Weight: 10%
- Scoring:
- 5: Consistently pays on time
- 4: Usually pays on time (1-5 days delay)
- 3: Occasionally delays payments (6-10 days)
- 2: Frequently delays payments (11-15 days)
- 1: Consistently late payments (more than 15 days)
Overall Score Calculation
- Total Score: [Calculate the weighted sum of individual scores]
- Overall Rating:
- 4.5 – 5: Excellent
- 3.5 – 4.49: Good
- 2.5 – 3.49: Average
- 1.5 – 2.49: Below Average
- 1 – 1.49: Poor
Comments and Recommendations
[Provide space for additional comments and recommendations based on the evaluation.]
Feel free to customize the template based on your specific requirements and add any additional metrics or categories that are relevant to your business.