A Business Process Model Diagram (BPMD) is a visual representation that outlines the steps and activities involved in a business process. It is often used to help identify areas where resources are being over-utilized, processes are not working efficiently, or opportunities for improvement exist. Using BPMD as a tool to analyze how a business functions can bring visibility to operations, let decision-makers identify and prioritize projects that can increase efficiency, and provide a blueprint of how to achieve better results.