Case Management Automation is a term used to describe the process of automating the management of cases within an organization. It involves the use of technology to streamline the process of managing cases from start to finish. This includes tasks such as tracking cases, assigning tasks, managing documents, and providing feedback to stakeholders. By automating the process, organizations can save time and money, as well as increase efficiency and accuracy. Additionally, automating the process of case management can help organizations to better understand the needs of their customers and provide a better customer experience. Automation also helps to reduce manual labor and errors, which can lead to improved customer satisfaction. In short, Case Management Automation is a powerful tool that can help organizations to better manage their cases and provide a better customer experience.