Categorizing departmental business processes is an important step in understanding and organizing a company’s operations. It allows for greater efficiency and visibility of the functions within a specific area or department, allowing for more streamlined workflow. This process involves looking at the department’s various processes, such as regulations, HR activities and customer service functions, and dividing them into categories based on how they are related. The result of this categorization should be a logical structure that allows for easier comprehension and management. By implementing a system of categorization for departmental processes, companies can gain strategic insights that can help inform better decisions.