CRM systems, or Customer Relationship Management systems, help businesses manage their customer data and interactions. They provide a centralized platform to track customer contact information, communication history, sales data, and more. This helps businesses maintain strong relationships with their customers and drive sales growth.

ERP systems, or Enterprise Resource Planning systems, enable businesses to plan, organize and manage their operations across multiple departments. This includes production management, inventory control, financial planning, order management, human resources, and more. ERP systems give businesses the ability to access up-to-date information from any department in real time, allowing for efficient decision-making and improved operational performance.