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Customer Onboarding Training

oboloo Glossary

Customer Onboarding Training

Customer onboarding training is an essential part of any business. It is defined as a process of educating new customers on the products and services of a company, as well as the expectations of that company. This training helps customers become more familiar with the company and its offerings, allowing them to make the most of their investment and experience. The onboarding process typically includes both instruction and practice, and can take place in a variety of ways such as through e-learning, webinars, and in-person sessions. It is important for businesses to invest in customer onboarding training to ensure that their customers have a positive experience and develop a strong relationship with the company. With the right onboarding program, customers will have a better understanding of the company’s offerings, be more confident in the products and services they purchase, and feel more connected to the company. This increased knowledge and connection can

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