Decrease turnover rate is an important business metric that measures how often a company experiences employee turnover. It is calculated by dividing the total number of employee separations by the average number of employees over a certain period of time. A high turnover rate can be costly to a business, resulting in losses in customer loyalty, decreased productivity and increased costs associated with hiring and training new employees. Companies strive to have a lower turnover rate, as it indicates more satisfied and stable employees, greater job satisfaction, and better overall performance. To achieve this, employers must provide competitive benefits packages, meaningful professional development opportunities, and a working environment that values their employees.