Issues Management Definition

An issue is anything that could potentially cause problems for an organization. Issues management is the process of identifying, tracking, and resolving issues. It helps organizations to avoid or minimize the negative impact of issues and to take advantage of opportunities.

Issues management should be proactive, not reactive. That means identifying potential issues before they become problems. It also means monitoring ongoing issues and reviewing lessons learned from past issues to prevent future problems.

The goal of issues management is to reduce the risk of negative impacts on an organization and to improve its overall performance. To do that, organizations need to have a clear understanding of what an issue is and how it can be managed effectively.