KPI, or Key Performance Indicators, are a set of metrics used to measure the performance of a process. They are used to measure the effectiveness of a process and to identify areas of improvement. KPIs can be used to measure the efficiency of a process, the quality of the output, the cost of the process, and the customer satisfaction with the process. KPIs are used to track progress and identify areas for improvement. They can be used to measure the success of a process and to identify areas for improvement. KPIs can be used to measure the effectiveness of a process, the quality of the output, the cost of the process, and the customer satisfaction with the process. KPIs can be used to measure the performance of a process and to identify areas for improvement. By tracking KPIs, businesses can identify areas for improvement and make necessary changes to ensure that the process is running as efficiently and effectively as possible.