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oboloo Glossary

Order Life Cycle

oboloo Glossary

Order Life Cycle

The Order Life Cycle is a concept used in business to describe the steps it takes from when an order is placed until it reaches its destination. It starts with the customer placing an order, which is then accepted, processed and stored for delivery. The next step is for the order to be shipped, followed by its receipt at the designated destination. After delivery, customer satisfaction surveys may be conducted, and any assistance needed with installation or set-up can be provided. Lastly, the cycle is completed with the payment of invoices. Companies must ensure that their order life cycles are optimized in order to maximize revenue potential and customer satisfaction.

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