Order management systems (OMS) are software programs that facilitate the processing of orders in a business. They are often used in retail, wholesale, and e-commerce environments to manage the order life cycle from the initial request to delivery. The OMS workflow is the set of processes used to oversee the management of orders, including order entry, order tracking, order fulfillment, order invoicing, order returns, and order cancellation. The goal of an OMS workflow is to ensure that orders are processed and shipped in a timely, accurate, and cost-effective manner. A comprehensive OMS workflow must have the ability to manage the data associated with each order, including customer information, product details, pricing, payment terms, shipping and billing details, and more. Additionally, an OMS workflow should have the capability to generate reports and analytics related to order processing performance and customer service levels. This will