Problem Tracking Software is an important tool used by businesses of all sizes to help manage, assign, and track issues as they arise. It provides an effective way of identifying and addressing problems, which in turn leads to improved productivity and customer satisfaction. In its most basic form, Problem tracking software helps to capture, prioritize and monitor the progress of problems that arise over the course of an organization’s operations. This can be done manually or with the help of automated systems.

At its core, Problem Tracking software helps organizations to identify potential obstacles, such as bugs, defects, or issues with a particular product or service. It allows for the tracking of the progress made to solve these issues, and it also enables communication between various stakeholders involved in the resolution of the problem. This way, the involved parties can collaborate effectively, understanding the respective roles they must play in order to solve the problem.