A Program Manager is responsible for overseeing the day-to-day operations of a program or project. To be successful, they must possess strong core competencies in communication, problem solving, customer service, project management and leadership. Communication involves having clear and concise correspondence with team members, customers and stakeholders. Problem solving requires the ability to identify problems quickly and come up with solutions in a timely manner. Customer service skills include the ability to build relationships with clients and provide them with a positive experience. Project management requires knowing how to plan and coordinate tasks and resources to produce desired results on budget and within deadlines. Finally, leaders must be able to motivate their team and inspire others through example.