Small business workflow automation is an official business definition that refers to the use of technology to streamline and automate business processes. It is a way to increase efficiency and productivity by automating manual tasks, eliminating paperwork, and reducing errors. This technology can be used to automate tasks such as data entry, document management, task tracking, and more. It can also be used to manage customer relationships, track sales and inventory, and improve customer service. Small business workflow automation can help businesses reduce costs, increase profits, and improve customer satisfaction. By automating mundane tasks, businesses can free up resources to focus on more important tasks and increase overall efficiency. With the right workflow automation system, businesses can save time, money, and resources while improving customer service and increasing productivity.