Soft Measures Definition

Soft measures are those that are not easily quantified but still contribute to the overall success of a project. They include items such as the morale of the team, communication among stakeholders, and buy-in from upper management. While these factors may seem intangible, they can have a significant impact on the outcome of a project.

When defining soft measures, it is important to consider what you want to assess and how you will go about measuring it. For example, if you are interested in evaluating team morale, you might survey employees at regular intervals or hold focus groups to get feedback. Similarly, if you want to track communication among stakeholders, you could create a log of interactions or monitor email threads. Once you have decided what factors you want to track, you can develop metrics that will help you gauge progress and identify areas for improvement.