Supply Chain Management (SCM) is the oversight of materials, information and finances as they move from supplier to manufacturer to wholesaler to retailer to consumer. A well-designed SCM plan defines the expectations between all parties in the supply chain process, ensuring that goods are delivered when needed, at the right price and with minimal risk. It also helps organizations gain maximum value from their resources by streamlining the flow of materials and supplies necessary for products or services. Ultimately, a successful SCM plan ensures customer satisfaction, cost reduction and increased profits.