Supply chain networks are complex systems of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer. Procurement—the process of obtaining goods and services for the best possible cost and value—is essential to successful supply chain management. Procurement departments play an important role in managing and controlling the upstream activities that make up a supply chain network. They work to identify potential suppliers and negotiate contracts, monitor supplier performance, manage risk, optimise sourcing strategies, and evaluate supplier compliance data. All of this helps ensure a smooth supply chain process with minimal disruption to operations.