Workflow and Business Process Management Systems (BPMS) are tools that help organizations achieve the highest possible efficiency in their operations. This is achieved by automating, managing and monitoring complex workflows to ensure all tasks are completed on time and with accuracy. BPMS also helps organizations streamline their processes, enabling them to cut costs and focus resources on value-generating activities. BPMS can be used for a variety of applications, from customer service to financial reporting. When used correctly, BPMS can greatly improve an organization’s performance and profitability.