Business Operations Outsourcing (BOO) is the practice of delegating certain operational tasks and activities to a third-party provider. By outsourcing its operations, a business can focus on its core competencies while leaving operational processes to an experienced outside firm. This enables organizations to reduce costs, control risk, increase efficiency, and access specialized knowledge and experience that in-house departments may not possess. It also allows companies to focus more attention on their customers and make sure they are providing the highest quality services. BOO is a key part of business strategy for many companies as it helps them become more competitive, flexible, and responsive to market changes.