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What Is Social Value In Procurement And Why Is It Important?

What Is Social Value In Procurement And Why Is It Important?

Welcome to our latest blog post on social value procurement! In today’s world, it is more important than ever for businesses to consider not only their bottom line but also the wider impact they have on society. Procurement plays a crucial role in this, helping companies to source goods and services that go beyond simply delivering economic benefits. But what exactly is social value, and how can it be incorporated into your procurement process? Join us as we explore why social value matters and what steps you can take to ensure your organization delivers both commercial success and positive societal outcomes.

What is Social Value In Procurement?

Social value is a concept that has been gaining traction in procurement circles over the past several years, as organizations have come to recognize the importance of understanding and implementing social responsibility into their procurement practices.

Simply put, social value is the sum total of all benefits that a good or service may provide to people other than those who purchase it. It can include economic benefits (e.g., job creation or increased production), environmental benefits (e.g., reducing pollution or conserving resources), social benefits (e.g., improving social cohesion or strengthening community ties), and cultural benefits (e.g., creating new traditions or reinvigorating old ones).

There are many reasons why organizations should consider incorporating social value into their procurement processes. For example, by focusing on the broader potential impacts of a product or service, procurement teams can identify potential missed opportunities — such as potential improvements to quality of life for residents in developing countries who suffer from air pollution caused by manufacturing plants nearby, or new opportunities to promote sustainability initiatives through creative product design choices.

Moreover, incorporating social value into procurement can help to improve customer satisfaction ratings and loyalty levels, both of which can lead to long-term business gains. In many cases, it’s also possible to identify products and services that could be useful for philanthropic and humanitarian causes — something that not only makes good business sense but also helps fulfill one of society’s deepest human needs.

The Benefits of Social Value In Procurement

The benefits of social value in procurement are many and varied. They can include increased innovation, better customer service, and more efficient procurement processes. Effectively incorporating social value into procurement can also lead to a greater sense of community involvement and engagement within companies, as well as improved environmental and social responsibility.

One of the main benefits of incorporating social value into procurement is that it can lead to increased innovation. By valuing feedback from users across all stages of the product lifecycle, companies can explore new and innovative ways to design, produce, and market their products. This can result in products that are more user-friendly, environmentally friendly, or ethically responsible. It can also help companies stay ahead of the competition by introducing new ideas and concepts that others may not have considered before.

Another benefit of incorporating social value into procurement is better customer service. By taking into account the needs and wants of different customer segments, companies can create products that meet the specific needs of each group. This not only makes life easier for customers who need to take care of a variety of different tasks on a daily basis, but it also reduces the number of complaints that customers make about products or services.

In addition to improving customer service, incorporating social value into procurement can also lead to more efficient procurement processes. By focusing on the needs and wants of all stakeholders involved in a purchase decision – including consumers, producers, government regulators, and other vendors – businesses can minimize disruption and maximize efficiency. This means

How to develop a social value system in procurement

When procurement professionals develop a social value system, they create an understanding of and commitment to the importance of social values in decision-making. By creating a social value system, procurement professionals can ensure that their procurement decisions uphold ethical principles, meet community needs, and are in the best interest of the organization.

Social value is a concept that has been used in business for many years. Social value refers to the worth of something other than its monetary value. Social value can be determined by how well it meets people’s needs or how it contributes to society as a whole. In order to create a social value system in procurement, procurement professionals need to identify three core factors: customer needs, organizational goals, and environmental impacts. After determining these factors, procurement professionals should use them to evaluate potential suppliers.

Customer Needs: The first step in developing a social value system is identifying customer needs. This includes understanding what the customer wants and needs from the supplier. It also includes considering whether the supplier can provide what was asked for at a lower cost or better quality than other suppliers.

Organizational Goals: The next step is determining organizational goals. This includes understanding what the company wants from the supplier and whether meeting those goals would contribute to company success. It also includes considering whether using a specific supplier will help meet company goals faster or more efficiently than other options.

Environmental Impacts: The final step is evaluating potential suppliers’ environmental impacts. This includes looking at things like pollution


Social value is an important consideration in procurement, as it helps to determine how much a company should spend on a particular product or service. This measure takes into account not only the cost of the item or service, but also how much satisfaction it provides to the customer. In some cases, social value can be more important than price; for example, a company may choose to provide free shipping even if the price of an item is higher than average in order to maintain a positive social value.

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