BPO (Business Process Outsourcing)
Business Process Outsourcing (BPO) is the practice of engaging an external vendor to manage non-core functions or activities of a business. Through BPO, organizations can outsource labor-intensive tasks such as payroll, accounts receivable/payable, administrative tasks and data entry while maintaining control over key processes. The purpose of BPO is to reduce costs, increase efficiency and improve customer experiences by allowing organizations to focus on their core operations and leverage specialist expertise from an external provider.
