DIFOT (Delivery In Full and On Time)
Delivery In Full and On Time (DIFOT) is a metric of success used in procurement that evaluates the delivery process from supplier to customer. It is a quality measure that determines if goods are received as per the agreed-upon specifications at the time and place agreed upon. DIFOT is essential for improving customer service and building trust between supplier and customer, by ensuring that orders are consistently delivered on time and without any mistakes or discrepancies.
