Version 2.2 – January 2021
This is a binding contract. Please read it carefully before using oboloo.
These Terms of Service (the “Terms”) are an important contract between us and you:
oboloo has several policies (the “Policies“) that form part of these Terms:
The “Agreement” refers to these Terms and the Policies together.
The general idea of this Agreement is that we grant you a license to use the Services, and in return you pay us and agree to abide by our terms and policies. Your failure to abide by your obligations under these policies constitutes grounds for suspension or termination of your account and revocation of your access to the Services.
In this Agreement:
You acknowledge and agree that, as provided in greater detail in this Agreement:
This Agreement takes effect when you click an “I Accept” button or checkbox presented with these terms, sign a contract that incorporates these terms by reference, or, if earlier, when you use any of the Services (the “Effective Date”).
You must be at least eighteen (18) years of age to use the Services. By agreeing to this Agreement, you represent and warrant to us that: (a) you are at least eighteen (18) years of age; (b) you have not previously been suspended or removed from the Services; and (c) your registration and your use of the Services is in compliance with all applicable laws and regulations. If you are using the Services on behalf of an entity, organisation, or company, you represent and warrant that you have the authority to bind that organisation to this Agreement and you agree to be bound by this Agreement on behalf of that organisation. oboloo may, in its sole discretion, refuse to offer the Services to any person or entity, and may change its eligibility criteria at any time.
2. Your Account and Use of the Services
To access the Services, you must create an oboloo user account. You may also need to create an oboloo organisation account, if one does not exist already.
When you register for the accounts, you may be required to provide us with some information about yourself, such as your phone number or other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate at all times. You are responsible for all activities that occur under your accounts, regardless of whether the activities are undertaken by you, your employees or a third party (including your contractors or agents). You may create additional user accounts for users within your organisation (at an additional cost to your organisation if not covered under your current plan).
Each oboloo user account is protected by credentials. You are responsible for maintaining the security of your credentials. oboloo and our affiliates are not responsible for unauthorised access to your account, except to the extent caused by our breach of this Agreement.
If you do not abide by your obligations, or if you violate our Acceptable Use Policy, we may determine your account to be not in good standing and may take Remedial Action pursuant. Good standing is determined at oboloo’s sole discretion.
OBOLOO RESERVES THE RIGHT TO DISABLE ANY USER’S ACCESS TO ANY PART OF THE SERVICE, AND TO TERMINATE ANY USER’S ACCOUNT.
You may terminate your account and this Agreement at any time in accordance with Section 11.
3. Your obligations.
Your obligations include, but are not limited to, the following:
4. Unauthorised uses.
You will not violate, and will not allow third parties under your control to violate, our Acceptable Use Policy or other policies.
5. Your privacy.
6. Your users’ privacy.
You are responsible for protecting the privacy and legal rights of your End Users. Your obligations include but are not limited to:
Properly configuring the oboloo Services, including your oboloo Services, to protect your users’ information;
Late payments may bear interest at the rate of 8% per month (or the highest rate permitted by law, if less). Charges are exclusive of taxes. You are responsible for paying all reasonable expenses and legal fees we incur collecting late payments. We reserve the right to discontinue the provision of the Services to you for any late payments.
Fees are based on our measurements of your use of the Services. Our determination is final. To the fullest extent permitted by law, you waive all claims relating to charges unless claimed within 60 days after the charge (this does not affect your credit card issuer rights). To the fullest extent permitted by law, refunds (if any) are at our discretion and only in the form of credit for the Services. Nothing in this Agreement obligates oboloo to extend credit to any party.
If any deduction or withholding is required by law, you will notify us and will pay us any additional amounts necessary to ensure that the net amount that we receive, after any deduction and withholding, equals the amount we would have received if no deduction or withholding had been required. Additionally, you will provide us with documentation showing that the withheld and deducted amounts have been paid to the relevant taxing authority.
7. Suspension, Removal, and Remedial Action
We reserve the right to suspend your account, suspend your access or your End Users’ access to the Services, and/or suspend or remove an Application or oboloo Service. Our right to take Remedial Action is in addition to our right to terminate this Agreement pursuant.
We reserve the right to take Remedial Action if you are in breach of this Agreement, including if you are delinquent on your payment obligations by more than 15 days.
oboloo owns all Content and data within the oboloo Services and software excluding any in-system supplier on-boarding or contract management related documents which are owned by you (End User).
oboloo responds to notices of alleged copyright infringement and terminates accounts of repeat infringers.
9. Your Licenses from oboloo
License to access and use the Services. We grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferrable license to access and use the Services solely in accordance with this Agreement. This license is valid only during the term of this Agreement and is revoked upon termination. This license is subject to the following restrictions:
10. Modification of the Services
You acknowledge and agree that the form and nature of the Services which oboloo provides may change from time to time without prior notice, subject to the terms in Section 7.
The license granted in this Agreement will remain in effect, unless terminated earlier as set forth in this Agreement. Intellectual Property, Termination, Indemnification, Exclusion of Warranties, Limitations of Liability, Governing Law, and General Terms shall continue to be effective after this Agreement is terminated.
Unless you have a purchase order or other contractual commitment to oboloo:
You will not receive any refunds if you terminate this Agreement. If the Agreement is terminated, all of your rights under this Agreement immediately terminate and all fees and charges (including any applicable taxes) owed by you to us are due immediately, including fees and charges for in-process tasks completed after the date of termination.
12. Changes to these Terms
We reserve the right, at our discretion, to change these Terms, as well as the Policies, on a going-forward basis at any time.
If the changed Terms or Policies materially modify your rights or obligations, we may require you to provide consent by accepting the changed Terms or Policies, as applicable. If we require your acceptance of the changed Terms or Policies, changes are effective only after your acceptance.
In the event that a change to these Terms or Policies does not materially modify your rights or obligations, we will make reasonable efforts to notify you of such change. We may provide notice through a pop-up or banner within the Services, by sending an email to any address you may have used to register for an account, or through other similar mechanisms. These changes are effective upon publication of the changed Terms or Policies.
If you do not accept the changed Terms or Policies, we may terminate your access to and use of the Services. If you are under contractual commitment to oboloo, we may choose not to renew your contract.
Disputes arising under this Agreement will be resolved in accordance with the version of this Agreement that was in effect between the parties at the time the dispute arose.
You agree that you will be responsible for your use of the Services, and if you harm someone or get in a dispute with someone else, we will not be involved. You agree to defend and indemnify oboloo and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (together, the “oboloo Entities“) from and against every third-party claim, liability, damage, loss, and expense, including reasonable legal fees and costs, arising out of or in any way connected with: (a) your access to, use of, or alleged use of, the Services; (b) your violation of any portion of this Agreement, any representation, warranty, or agreement referenced in this Agreement, or any applicable law or regulation; (c) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (d) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defence of that claim. The assumption of such defence or control by us, however, shall not excuse any of your indemnity obligations.
14. EXCLUSION OF WARRANTIES
Except as expressly provided for herein, to the maximum extent permitted by applicable law, oboloo does not make any other warranty of any kind, whether express, implied, statutory or otherwise, including without limitation warranties of merchantability, fitness for a particular use and noninfringement. oboloo is not responsible or liable for the deletion of or failure to store any content and other communications maintained or transmitted through use of the service. oboloo does not warrant that the operation of the services will be error-free, timely, or uninterrupted. you understand that you use the services at your own discretion and risk.
No advice or information, whether oral or written, obtained by you from the services or any materials or content available through the services will create any warranty regarding any of the oboloo entities or the services that is not expressly stated in this agreement. You assume all risk for any damage that may result from your use of or access to the services and any materials or content available through the services. You understand and agree that you use the services, and use, access, download, or otherwise obtain materials or content through the service and any associated sites or services, at your own discretion and risk, and that you are solely responsible for any damage to your property (including your computer system or mobile device used in connection with the service), or the loss of data that results from the use of the service or the download or use of that material or content.
Some jurisdictions may prohibit a disclaimer of warranties and you may have other rights that vary from jurisdiction to jurisdiction.
15. LIMITATIONS OF LIABILITY
In no event will the oboloo entities be liable to you for any indirect, incidental, special, consequential or punitive damages (including damages for loss of profits, goodwill, or any other intangible loss) arising out of or relating to your access to or use of, or your inability to access or use, the services or any materials or content on the services, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not any oboloo entity has been informed of the possibility of damage.
You agree that the aggregate liability of the oboloo entities to you for all claims arising out of or relating to the use of or any inability to use any portion of the service or otherwise under this agreement, whether in contract, tort, or otherwise, is limited to the amount paid by you to oboloo for access to and use of the service in the 12 months prior to the claim.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the above limitation may not apply to you.
Each provision of this agreement that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages is to allocate the risks under this agreement between the parties. This allocation is an essential element of the basis of the bargain between the parties. Each of these provisions is severable and independent of all other provisions of this agreement.
The foregoing limitations of liability do not apply to breaches of confidentiality obligations, violations of a party’s intellectual property rights by the other party, or indemnification obligations.
We will provide technical support to all end users (with a 24 hour response SLA). Custom Service Level Agreements or support agreements may be available.
As with any cloud service, you have ongoing security responsibilities to protect Content within oboloo services. You agree to comply with any such restrictions or specifications.
18. Governing Law
This Agreement is governed by the law of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales.
19. Notices. All notices to oboloo must be in writing and addressed to your Account Manager. Notice will be treated as given on receipt as verified by written automated receipt or by electronic log (as applicable).
You agree that oboloo may provide you with notices, including those regarding changes to this Agreement, by email, regular mail, or postings on the oboloo Services. By providing oboloo your email address, you consent to our using the email address to send you any notices required by law in lieu of communication by postal mail.
“Acceptable Use Policy” means the policy currently available at https://www.oboloo.com/legal/acceptable-use, as it may be updated by us from time to time.
“oboloo” means the oboloo platform.
“oboloo LTD” means the oboloo LTD company.
“oboloo Marks” or “Marks” mean any trademarks, service marks, service or trade names, logos, and other designations of oboloo and its affiliates that we may make available to you in connection with this Agreement.
“oboloo Site” means https://www.oboloo.com, http://www.oboloo.com, any subdomain owned or operated by oboloo, and any successor or related site designated by us.
“Content” means software, data, text, audio, video, images or other content.
“Dedicated Environment” means an oboloo environment running on a dedicated stack, where the network and hosts are not shared with any other oboloo customer.
“oboloo Service(s)” means your oboloo app and database containers.
“End User” means any individual or entity that directly or indirectly through another user:
The term “End User” does not include individuals or entities when they are accessing or using the Services or any Content under their own oboloo account, rather than your account.
“High Risk Activity” means any activity where the failure of a supporting computer system could lead to death, personal injury, or severe physical or environmental damage, such as the operation of nuclear facilities, aircraft navigation, or direct life support systems.
“Remedial Action” means our right under this Agreement to suspend your access or your End Users’ access to the Services, and to suspend or remove an Application, in the event that this Agreement is breached.
“Shared Environment” means a oboloo environment running on networks and hosts that are shared between oboloo customers.
© 2021 oboloo Limited. Company Number 12420854. All rights reserved. ICO Reference Number: ZA764971