Supplier Scorecard Template

Supplier Information

• Supplier Name: [Supplier Name]
• Contact Person: [Contact Person]
• Date of Evaluation: [Date]

Performance Categories

1. Delivery Performance

• Metric: On-time delivery
• Weight: 20%
• Scoring:
• 5: Consistently on time
• 4: Occasionally delayed (1-2 days)
• 3: Frequently delayed (3-5 days)
• 2: Often delayed (6-10 days)
• 1: Rarely meets delivery deadlines (more than 10 days)

2. Product/Service Quality

• Metric: Quality of goods or services
• Weight: 25%
• Scoring:
• 5: Exceptional quality
• 4: High quality
• 3: Acceptable quality
• 2: Inconsistent quality
• 1: Poor quality

3. Order Accuracy

• Metric: Accuracy in fulfilling orders
• Weight: 15%
• Scoring:
• 5: High accuracy (above 98%)
• 4: Good accuracy (95-98%)
• 3: Moderate accuracy (90-94%)
• 2: Low accuracy (85-89%)
• 1: Very low accuracy (below 85%)

4. Customer Service

• Metric: Responsiveness and communication
• Weight: 15%
• Scoring:
• 5: Excellent communication and responsiveness
• 4: Good communication and responsiveness
• 3: Average communication and responsiveness
• 2: Below-average communication and responsiveness
• 1: Poor communication and responsiveness

5. Pricing

• Metric: Competitive pricing
• Weight: 15%
• Scoring:
• 5: Highly competitive
• 4: Competitive
• 3: Average pricing
• 2: Slightly above average pricing
• 1: Uncompetitive pricing

6. Invoice Payment History

• Metric: Timely payments
• Weight: 10%
• Scoring:
• 5: Consistently pays on time
• 4: Usually pays on time (1-5 days delay)
• 3: Occasionally delays payments (6-10 days)
• 2: Frequently delays payments (11-15 days)
• 1: Consistently late payments (more than 15 days)

Overall Score Calculation

• Total Score: [Calculate the weighted sum of individual scores]
• Overall Rating:
• 4.5 – 5: Excellent
• 3.5 – 4.49: Good
• 2.5 – 3.49: Average
• 1.5 – 2.49: Below Average
• 1 – 1.49: Poor

Comments and Recommendations

[Provide space for additional comments and recommendations based on the evaluation.]

Feel free to customize the template based on your specific requirements and add any additional metrics or categories that are relevant to your business.