A Employee Journey Map is a living record of everything an employee undergoes from the moment they become a part of the organization. It tracks every touchpoint and decision that an employee has throughout their time at the company, from onboarding to promotions to reaching retirement. It also captures every emotion, thought and feeling that occurs in between those touchpoints, helping organizations gain a clearer understanding of how employees really perceive the workplace experience. By using a Employee Journey Map, organizations can better understand the actions and reactions of their employees, pinpoint improvement opportunities and make sure they’re taking effective steps towards creating the ideal workplace environment.