A Computer Services Agreement is a legally binding document which outlines the terms of providing computer services to a client. It spells out the rights and responsibilities of both parties—the provider of computer services (i.e., the service provider) and the receiver (i.e., the customer or client)—in order to avoid potential disagreements, disputes, or misunderstandings in the future. Generally speaking, this agreement covers topics such as payment terms, service delivery timelines, warranties, quality control measures, dispute resolution procedures, confidentiality/non-disclosure promises, and more. Ultimately, having an effective Computer Services Agreement in place can help protect you from any legal liabilities that may arise from providing computer services to your customers or clients.