Continuous Process Improvement (CPI) is an organizational approach that focuses on making everyday operations smoother, faster, and more cost-efficient. Through applying data-driven principles, it enables businesses to continually identify and implement improvements that optimize performance and ultimately increase customer satisfaction. As a continuous cycle, CPI puts the emphasis on maintaining excellence in operations and business by understanding processes, developing metrics, recognizing opportunities for improvement, and responding accordingly. By embracing continual improvement, organizations can ensure their operations remain nimble, efficient, and productive.