Employee experience is the sum of all activities, initiatives, and feelings employees have in relation to their work at an organization. It’s a combination of traditional HR topics like onboarding and training, as well as newer areas such as recognition and workplace culture. At its core, employee experience seeks to provide a positive working environment that maximizes satisfaction and engagement. The idea is that when employees feel valued and supported by the organization, they are more productive and loyal – leading to better organizational outcomes. In order to create an effective employee experience journey, organizations must first identify key touchpoints and develop strategies to address them. This can include everything from engaging onboarding processes, effective performance management systems, meaningful rewards programs, or technology-driven employee self-service options. All these elements work together to create a cohesive employee experience journey.