Documenting business processes is the act of capturing the steps, activities and decisions associated with a workflow in a given organization. It involves gathering data, analyzing key stakeholder input, and ultimately creating an accurate depiction of how work flows through the organization. Done properly, documenting business processes can create positive outcomes for both employees and customers alike, by helping to identify efficiencies and areas for improvement. Documenting business processes also provides greater transparency within the organization, allowing stakeholders to understand how their particular task or role interacts with the larger working environment. As such, it is an important part of any successful enterprise.