Improving operational efficiency is a systematic approach to making processes within a company or organization more efficient. It involves reducing waste and creating an environment of continuous improvement. This can involve streamlining processes, investing in new technology, creating more efficient ways of working, or introducing more flexible working practices. But it all boils down to improving how the organisation produces its products or services – with the aim of creating cost and time savings. By investing in improving operational efficiency, companies can become more competitive – enabling them to deliver better outcomes and increase customer satisfaction.