Order entry is the process of capturing and recording customer information, product details, and payment details to create a sale transaction. It typically involves placing orders online or through a phone call, or perhaps even in person. The order entry process includes entering customer data, itemizing products purchased, amount and payment method, as well as any applicable taxes and discounts. Order entry also includes confirmation of products available in stock, shipping requirements, and tracking numbers for customers. All of this is tracked within an organization’s systems to provide visibility into customer order history, inventory levels, and cash flow. With accurate and efficient order entry processes in place, businesses can optimize customer satisfaction while driving a profitable bottom line.