Issue Escalation
The process of escalating an issue is when you bring in additional resources to help resolve a problem. This could be anything from bringing in a supervisor at work to help resolve a conflict, to calling the police when there is an emergency situation. Escalating an issue usually happens when the person or people who are dealing with the issue are not able to resolve it on their own.
There are many different reasons why someone might escalate an issue. In some cases, it may be because the problem is too complex for the person or people who are dealing with it. In other cases, it may be because the person or people who are dealing with the issue are not trained to deal with that specific type of problem. In some cases, escalation may happen because the person or people who are dealing with the issue feel like they are in over their head and need help from someone with more experience.
Whatever the reason for escalating an issue, the goal is always to get additional resources involved so that the problem can be resolved as quickly and efficiently as possible.