Kpi Monitoring Definition

A key performance indicator (KPI) is a metric used to evaluate the performance of an organization, business unit, or individual.

There are many different types of KPIs, but they all share one common goal: to help organizations assess and improve their performance.

KPIs can be financial or non-financial, and they can be quantifiable or qualitative. Some common examples of KPIs include sales revenue, customer satisfaction levels, employee retention rates, and production output.

Organizations use KPIs to track progress towards specific goals and objectives. They can also be used to identify areas of improvement and compare performance over time.

KPIs are typically monitored on a regular basis, and the results are used to make decisions about how to improve performance.