Program management is the process of managing multiple related projects in order to meet an overarching organizational goal. It is a process that takes the planning, coordination, execution, and control of activities within a given program to achieve a desired outcome. The steps involved in program management include: establishing a program objective, defining the scope of the program, developing a program plan, forming teams and assigning resources, monitoring and controlling the program, and finally evaluating the results and making adjustments as needed.
Establishing a program objective is the first step and is important for setting the direction of the program and provides the focus for the rest of the process. Defining the scope of the program is the second step and involves developing a clear understanding of the program’s work, activities, and objectives. Developing a program plan is the third step and is a dynamic document that outlines the activities, tasks, and milestones necessary.