Electronic Case Management (ECM) is an information system that enables businesses to organize, track, and manage their case-related data and processes. ECM allows organizations to automate the creation of cases, assign tasks to staff, and store documents, emails, notes, images, and other digital assets in a secure, centralized repository. With a robust ECM system, businesses can streamline the overall case management workflow, promote collaboration between teams, and enhance operational efficiencies within their organizations.