Intelligent Automation Use Cases are activities and tasks that can be automated through the application of AI, Robotics Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and other technologies. These use cases provide an effective way to optimize processes, reduce errors, and improve productivity by offloading routine or tedious tasks from human employees to automated systems. By leveraging Intelligent Automation Use Cases, organizations can optimize their operations while increasing customer satisfaction.