Logistics is the process of planning, implementing, and controlling the efficient, effective flow of goods and services from point of origin to point of consumption for the purpose of satisfying customer requirements. It involves managing the flow of materials, information, people, and resources between different stages of production and delivery. This includes activities such as procurement, distribution, inventory management, warehousing, transportation, and customer service. The goal of effective logistics is to provide customers with a seamless experience while minimizing costs.