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What is a Supplier Kpi? – Definition

What is a Supplier Kpi? – Definition

As businesses increasingly become more competitive, the pressure to deliver better results and higher levels of customer service has never been greater. To meet these demands, companies are turning to supplier KPIs (Key Performance Indicators) as a way to measure their performance against goals and objectives. But what is a supplier KPI? In this article, we will explore the definition of a supplier KPI and how it can be used to drive better performance in your business.

What is a Supplier KPI?

Supplier KPIs are performance indicators that help you measure, track, and manage the performance of your suppliers. By monitoring supplier KPIs, you can identify issues and problems early on, so that you can take corrective action to improve supplier performance.

There are many different supplier KPIs that you can track, but some of the most important ones include:

On-time delivery: This measures how often your suppliers deliver orders on time. Late deliveries can cause disruptions in your production schedule and lead to customer satisfaction issues.

quality: This measures the quality of the products or services that your suppliers provide. Poor quality can lead to customer returns and decreased sales.

Cost: This measures how much your suppliers charge for their products or services. Higher costs can eat into your profits.

Lead time: This measures the amount of time it takes for your suppliers to deliver orders. Longer lead times can cause delays in your production schedule.

Communication: This measures how well your suppliers communicate with you about order status, changes, etc. Good communication is essential for maintaining a smooth flow of information between you and your suppliers

How to choose the right supplier KPIs for your business

There is no one-size-fits-all answer to this question – it depends on the specific business and what KPIs would be most relevant and useful for them. However, here are some tips on how to choose the right supplier KPIs for your business:

1. Decide what you want to measure
Before choosing any KPIs, it is important to first decide what you want to measure. What are your goals and objectives for supplier performance? What areas of supplier performance are most important to your business? Once you have a clear understanding of what you want to measure, you can then start selecting appropriate KPIs.

2. Consider all aspects of supplier performance
Supplier performance encompasses a wide range of factors, from quality and delivery to cost and customer service. When choosing KPIs, make sure to consider all aspects of supplier performance that are relevant to your business.

3. Select KPIs that are aligned with your company strategy
Your company strategy should be the driving force behind all of your decisions – including decisions about which KPIs to select. Make sure that the KPIs you choose are aligned with your company strategy, so that they can help you achieve your overall business goals.

4. Choose actionable KPIs
It is also important to choose KPIs that are actionable – meaning that they will provide insights that can be used to improve supplier performance. Avoid choosing meaningless or difficult-to-interpret KPIs; instead, focus on those

The benefits of using supplier KPIs

There are many benefits to using supplier KPIs. Perhaps the most obvious is that they can help you track and improve your supplier performance. By understanding which KPIs are most important to your business, you can focus on these areas and work to improve them. This in turn can lead to improved quality, cost savings, and delivery times for your products or services.

In addition, supplier KPIs can help build stronger relationships with your suppliers. When you have a clear understanding of their performance, you can provide feedback and work together to improve it. This communication and collaboration can deepen the relationship between you and create a more mutually beneficial partnership.

Finally, supplier KPIs can give you valuable insights into your own business operations. By understanding where your suppliers are excelling or falling short, you can identify areas where you may need to make changes or improvements. This information can be invaluable in continuously striving to improve your overall business performance.

How to use supplier KPIs to improve your business

A supplier KPI is a performance metric used to measure and track the performance of suppliers. It is a tool used by organizations to improve their procurement process and manage supplier performance.

There are many different types of supplier KPIs, but some common ones include on-time delivery, quality, cost, and customer satisfaction. Organizations should select KPIs that are relevant to their business and will help them track and improve their overall procurement process.

Supplier KPIs can be used in conjunction with other tools, such as scorecards and dashboards, to provide a complete picture of supplier performance. They can also be used to benchmark suppliers against each other or against industry standards. By tracking supplier KPIs, organizations can identify areas where improvements need to be made and work with suppliers to make those improvements.


In conclusion, supplier KPI’s are a powerful tool for companies looking to track their supplier performance and identify areas of potential improvement. They provide valuable insights into the quality of suppliers, how they source materials, and how efficient their processes are. With this information in hand, businesses can make more informed decisions when it comes to selecting vendors or negotiating contracts. The use of KPIs is an important part of any successful supply chain management strategy and should be taken seriously by business owners.

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