oboloo Articles

What is Corporate Social Responsibility (Csr)? Definition

oboloo Articles

What is Corporate Social Responsibility (Csr)? Definition

What is Corporate Social Responsibility (Csr)? Definition

What is corporate social responsibility (CSR)? Put simply, it’s a business model that takes into account the social and environmental impacts of a company’s activities. More and more, consumers are interested in buying from brands that have a positive social and environmental impact. In fact, 66% of consumers are willing to pay more for sustainable goods, and 56% would switch to a brand that is associated with a good cause. As sustainability becomes more important to consumers, it’s evident that businesses need to change their practices to stay ahead of the curve. But what does that mean for businesses? What is CSR, and how can businesses implement it?

What is Corporate Social Responsibility?

Corporate social responsibility (CSR) is a business approach that contributes to sustainable development by delivering economic, social and environmental benefits for all stakeholders.

The term ‘stakeholder’ refers to anyone with an interest in how a company operates – this includes employees, suppliers, customers, local communities and society at large.

A company that adopts a CSR approach integrates social and environmental concerns into its business operations and decision-making processes. This means considering the impact of its activities on all stakeholders and taking responsibility for any adverse impacts.

There are many different ways to operationalize CSR, but all approaches aim to create value for both the business and wider society. This can be done through initiatives such as reducing environmental impact, supporting local communities, or promoting employee wellbeing.

While CSR used to be seen as a ‘nice to have’, it is now widely recognized as essential for businesses to thrive in the long-term. Increasingly, consumers are interested in buying from companies that they perceive to be operating responsibly, and investors are looking for businesses with sound ESG (environmental, social and governance) practices. In order to stay competitive, businesses need to adopt CSR practices throughout their operations.

The History of Corporate Social Responsibility

Since the early days of business, organizations have been philanthropic. In 1835, for example, US steel company Carnegie set up a pension fund for its workers and donated large sums of money to libraries, museums and universities.

Post-World War II, corporate social responsibility (CSR) began to take on a more strategic role in business. As organizations increasingly faced public scrutiny, they realized that CSR could help them build goodwill and trust with stakeholders.

Over the past few decades, CSR has evolved and become an essential part of doing business. Today’s consumers are more informed than ever before and they expect companies to act responsibly. CSR is now seen as a way to create shared value – it’s good for businesses and good for society.

There are many different ways to approach CSR, but at its core, it is about how businesses integrate social, environmental and economic considerations into their operations and decision-making in order to create long-term value for all stakeholders.

The Different Types of Corporate Social Responsibility

There are different types of corporate social responsibility (CSR). The most common are environmental, philanthropic, ethical, and reputational.

Environmental CSR refers to a company’s efforts to reduce its environmental impact. This can include measures to reduce greenhouse gas emissions, conserve energy or water, or reduce waste. Many companies have environmental CSR programs in place to help them meet their sustainability goals.

Philanthropic CSR involves a company donating money or time to charitable causes. This can be done through financial donations, employee volunteer programs, or in-kind donations of goods or services. Some companies also match employee donations to charities, which can amplify the impact of philanthropic CSR initiatives.

Ethical CSR encompasses a company’s efforts to operate in an ethical manner. This includes ensuring that employees are treated fairly and with respect, that customers are satisfied with products and services, and that suppliers are paid promptly and fairly. Ethical CSR also extends to a company’s dealings with stakeholders such as shareholders, governments, and the community at large.

Reputational CSR refers to a company’s efforts to improve its public image. This can be done through marketing campaigns that highlight the company’s positive impact on society or by sponsoring events or causes that are aligned with the company’s values. Reputational CSR can also involve engaging in crisis management activities when the company is facing negative publicity.

Pros and Cons of Corporate Social Responsibility

There are a number of pros and cons to corporate social responsibility (CSR). On the plus side, CSR can lead to improved brand reputation and customer loyalty, as well as greater employee engagement. Additionally, CSR initiatives can help organizations save money by reducing their environmental impact.

On the downside, CSR can be expensive and time-consuming to implement. Additionally, some critics argue that CSR is simply a way for companies to greenwash their image. Finally, some argue that CSR programs can actually worsen inequality by giving businesses credit for things they would have done anyway.

Examples of Corporate Social Responsibility

There are many ways that companies can be socially responsible. Some common examples of corporate social responsibility include:

1. Donating money or resources to charitable organizations
2. Supporting sustainable initiatives
3. Promoting employee volunteering
4. Reducing environmental impact
5. Increasing transparency and communication with stakeholders
6. Creating policies to address social and environmental issues
7. Implementing green practices

How to Implement Corporate Social Responsibility

There are a number of ways to implement corporate social responsibility (CSR) within your business. The most important thing is to ensure that CSR is embedded into the culture of your organisation from the top down. Here are some tips on how to do this:

1. Define what CSR means for your business. This will help to ensure that everyone in the organisation is on the same page and working towards the same goal.

2. Incorporate CSR into your business strategy. This will ensure that CSR is given the attention it deserves and that it is aligned with your overall business objectives.

3. Communicate your CSR strategy to employees, customers, suppliers, and other stakeholders. This will help to engage them in your CSR initiatives and ensure that they understand your commitment to responsible business practices.

4. Train employees on what CSR means for your business and how they can contribute. This will help them to become ambassadors for your brand and help to spread the word about your commitment to responsibility.

5. Implement systems and processes that support CSR throughout your organisation. This could include things like sourcing sustainable materials, implementing energy-saving measures, or supporting charitable causes close to your employees’ hearts.

6. Review and report on your progress regularly. This will help you to measure the success of your CSR initiatives and make necessary adjustments along the way


Corporate social responsibility is a concept that has been around for decades, but its definition is ever-evolving. Today, CSR is widely understood to mean a company’s commitment to operating in an ethical and sustainable manner. This can manifest in many different ways, from reducing environmental impact to supporting local communities.Ultimately, CSR is about using business as a force for good. And while it’s important for large companies to take responsibility for their actions, CSR should also be embraced by small businesses. After all, every little bit counts when it comes to making the world a better place.

Want to find out more about procurement?

Access more blogs, articles and FAQ's relating to procurement

Oboloo transparent

The smarter way to have full visibility & control of your suppliers


Feel free to contact us here. Our support team will get back to you as soon as possible

Oboloo transparent

The smarter way to have full visibility & control of your suppliers


Feel free to contact us here. Our support team will get back to you as soon as possible

© 2023 oboloo Limited. All rights reserved. Republication or redistribution of oboloo content, including by framing or similar means, is prohibited without the prior written consent of oboloo Limited. oboloo, Be Supplier Smart and the oboloo logo are registered trademarks of oboloo Limited and its affiliated companies. Trademark numbers: UK00003466421 & UK00003575938 Company Number 12420854. ICO Reference Number: ZA764971