Backordered items are those which have been ordered by a customer but are not immediately available. This can be due to a variety of reasons, including supplier delays, production issues, stock shortages or simply that the item is so popular demand has outstripped supply! Backorder items therefore require special attention as businesses need to keep their customers informed and updated regularly on the timeline for when they can expect their product. The longer a customer waits for an item, the more likely it is that they will cancel their purchase or look elsewhere. It’s important for businesses to proactively manage backordered items in order to ensure customer satisfaction and loyalty.