BPM Framework is a set of tools and practices used to design, optimize, and maintain business processes. It provides the structure and connectivity needed to help organizations increase efficiency by reducing costs, streamlining processes, and improving customer service. BPM Framework develops a unified approach to process design, optimization, and documentation that can be applied across multiple areas of an organization for maximum efficiency and improved results. By defining and understanding the existing processes, improving them, and then mapping out standards and guidelines, BPM Framework helps organizations move from ad-hoc operations to a well-defined and structured environment.