Business Key Performance Indicators (KPIs) are numerical values that measure the performance of a business against specific goals. Think of them as indicators or signposts on a journey – showing how close you are to achieving your objectives. KPIs help managers understand where their business is at any given moment, and what actions can be taken to improve results. They are the critical metrics used to assess the success or failure of organizational goals, and should be carefully chosen to reflect the core areas of performance most important to your business. With the right KPIs in place, decision makers have real-time visibility into the current state of their organization and can make more informed decisions about where to focus resources.