Business Process Management Notation (BPMN) is an official business definition that provides a graphical representation of business processes. It is a standard language used to describe the flow of activities within a business process. BPMN is used to document, analyze, and communicate business processes in a standard way, making it easier for all stakeholders to understand the process. It is also used to model and simulate business processes, allowing for more efficient process optimization. BPMN is based on the idea of “process-centricity”, which means that the focus is on the process rather than the individual tasks. This helps to ensure that all stakeholders are on the same page and that the process is well-defined. BPMN is a powerful tool that can help businesses improve their efficiency and productivity, as well as their customer service.