Business Process Model (BPM) is a formal representation of an organization’s business processes and activities. It is a graphical representation of the steps, inputs, outputs, and decision points that make up a process. BPM is used to analyze, design, document, simulate, and improve existing and new business processes. It can also be used to identify areas of improvement, automate processes, and improve the efficiency and effectiveness of an organization. BPM is an important tool for business process improvement, as it allows for the visualization of processes, enabling stakeholders to better understand the process and identify areas for improvement. Additionally, BPM can be used to create a baseline for measuring the performance of the process, allowing for the tracking of process performance over time. BPM is a powerful tool for organizations to improve their business processes and create a more efficient and effective organization.