Case Management Strategies are an important part of any business, as they provide a framework for the organization to effectively manage customer relationships and provide quality customer service. The official business definition of Case Management Strategies is the systematic approach to managing customer interactions and resolving customer issues. This includes the development of policies and procedures to ensure that customer interactions are handled in a timely and effective manner, as well as the implementation of processes and systems to ensure that customer issues are addressed and resolved in a timely and satisfactory manner. Case Management Strategies also involve the identification of customer needs and preferences, the development of strategies to meet those needs, and the implementation of those strategies. By utilizing Case Management Strategies, businesses can ensure that customer relationships are managed effectively and that customer service is of the highest quality.