Company processes and procedures are the formalized ways in which a company operates. They are designed to ensure that the company is run in an efficient and effective manner, while also providing a framework for employees to follow. This includes things like setting up policies and procedures for how employees should interact with customers, how to handle customer complaints, and how to manage finances. It also includes creating systems for tracking and monitoring progress, as well as ensuring that all employees are following the same standards. By having these processes and procedures in place, a company can ensure that it is running smoothly and efficiently, while also providing a safe and secure environment for its employees.