Contact Administrator

The official business definition of a Contact Administrator is an individual responsible for managing the contact database of an organization. This includes the maintenance of contact information, the creation of contact groups, and the organization of contact information into categories. The Contact Administrator is also responsible for ensuring that contact information is up-to-date and accurate, as well as ensuring that contact information is secure and not accessible to unauthorized personnel. The Contact Administrator is also responsible for responding to inquiries and requests for contact information, as well as troubleshooting any issues that may arise with the contact database. The Contact Administrator must also be knowledgeable in the use of contact management software and be able to provide training and support to other staff members.