A Customer Liability Waiver (CLW) is an agreement between a business and a customer that outlines the risk involved in using the company’s services or products. The agreement states that if any harm comes to the customer as a result of using the service or product, the business will not be held liable for any damages or losses incurred. By signing the CLW, the customer fully understands and acknowledges the potential risks associated with their use of the services and products. In the event of an accident, injury, damage, or loss, the customer agrees to release the business from all liability.