Customer Onboarding is a business process that refers to the process of introducing a customer to a company’s product or service. It is the process of introducing a customer to the company’s offerings, and ensuring they have a good experience with the product or service. This process includes familiarizing the customer with the features, benefits, and value of the product or service, as well as setting up any necessary accounts, training, and providing customer support. It’s the process of getting a customer to the point where they are comfortable with the product or service and have the ability to use it effectively. It helps to ensure customer satisfaction, build customer loyalty, and maximize the value of the product or service. The success of customer onboarding relies on the implementation of an effective customer onboarding strategy. This strategy should be designed to ensure that customers are able to understand, use, and